Terms and Conditions

Carin’s Handcrafted Products Online Shop

Welcome to Carin’s Handcrafted Products! These Terms and Conditions outline the rules and regulations for the use of our online shop located at www.carins.co.za. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order.

General Terms
1.1. Carin’s Handcrafted Products is a South African-based online shop specializing in the sale of gins, salads, sauces, and spices.

1.2. By placing an order through our website, you confirm that you are at least 18 years old or above the legal drinking age.

1.3. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically.

Product Information
2.1. We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, availability, and images. However, we do not warrant that such information is error-free, complete, or current. In the event of an error, we reserve the right to correct it and cancel or refuse any affected orders.

2.2. The images of the products on our website are for illustrative purposes only. The actual products you receive may vary slightly in appearance.

Orders and Payment
3.1. To place an order, you must provide accurate and complete information, including your name, shipping address, email address, and payment details.

3.2. Once you submit an order, you will receive an order confirmation via email. This email does not guarantee acceptance of your order but confirms that we have received it.

3.3. All prices on our website are listed in South African Rand (ZAR) and include applicable taxes unless otherwise stated.

3.4. Payment for your order can be made using the available payment methods specified on our website. By providing your payment information, you authorize us to charge the designated amount.

Shipping and Delivery
4.1. We currently offer shipping within South Africa only. Shipping fees and estimated delivery times will be displayed during the checkout process.

4.2. We strive to fulfill orders promptly and deliver them within the estimated timeframes. However, please note that unforeseen circumstances may cause delays beyond our control.

4.3. Risk of loss or damage to the products passes to you upon delivery. Please carefully inspect your package upon receipt and report any damages or discrepancies to us within 48 hours.

Returns and Refunds
5.1. We take pride in the quality of our products. If you are not satisfied with your purchase, please contact us within 7 days of receiving the order to discuss the issue.

5.2. We may, at our discretion, offer refunds, replacements, or store credit for eligible returns. Products must be unused, unopened, and returned in their original packaging.

5.3. Please note that we cannot accept returns of perishable items such as salads, sauces, gins and spices unless they are damaged or defective.

Intellectual Property
6.1. All intellectual property rights, including trademarks and copyrights, associated with Carin’s Handcrafted Products and our website, are the sole property of Carin’s Handcrafted Products or our licensors.

6.2. You may not use our trademarks or copyrighted materials without our prior written consent.

Privacy Policy
7.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy, which can be found on our website.